At AusZoo Guide, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website, including contact forms
• Register for an account
• Subscribe to our newsletter
• Request information about Australian zoos and aquariums
• Participate in surveys or promotions

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (when making bookings)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view
• Time spent on pages
• Links you click
• Dates and times of your visits

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our website and services
• Processing and completing transactions
• Responding to your inquiries and requests
• Sending you administrative information, such as updates, security alerts, and support messages
• Sending promotional communications, such as special offers and news about Australian zoos and aquariums
• Personalizing your experience on our website
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

Business Partners and Third-Party Service Providers

We may share your information with business partners and third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent

We may disclose your information for any other purpose with your consent.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for the following purposes:

• To keep you logged in
• To understand how you use our website
• To remember your preferences
• To improve your experience

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AusZoo Guide
42 Macquarie Street
Parramatta, NSW 2150
Phone: +61417239584
Email: [email protected]